Tarento Internship Program 2024 | Apply Now

Tarento is looking for a smart and detail-oreiented Intern to join our development team.

Tarento Hiring Details

Job Description

• Support network operations by performing basic network troubleshooting.
• Provide first-level support for hardware, software, and network issues.
• Assist users in troubleshooting issues with applications, operating systems, and connectivity.
• Document solutions to recurring issues and maintain IT support logs.
• Follow security protocols to protect network systems from unauthorized access.
• Manage access permissions, group memberships, and licensing assignments for users.
• Reset user passwords and assist with account lockouts.
• Set up email accounts in Exchange Online, and manage mailboxes.
• Configure distribution lists, shared mailboxes, and email forwarding.
• Troubleshoot basic email-related issues like access, connectivity, and spam filtering.
• Create and manage Teams channels, user roles, and permissions.
• Support users in setting up meetings, configuring audio/video, and troubleshooting access issues.
• Install and update Office 365 apps (Word, Excel, PowerPoint, etc.) on user devices.
• Provide support for Office app functionality, resolving common issues, and troubleshooting crashes or slow performance.
• Maintain documentation for common troubleshooting steps and Office 365 policies.
• Maintain a complete and accurate inventory of all laptops and related peripherals.
• Tag and label new laptops, update inventory records, and track equipment across departments.
• Conduct periodic audits of laptop assets and ensure inventory data is current.
• Set up and configure laptops for new hires, including installing operating systems, necessary software, and security settings.
• Apply company-specific configurations and security protocols on laptops.
• Troubleshoot and resolve minor hardware and software issues, escalating complex problems to senior technicians.
• Assist in identifying laptops requiring repair or replacement and coordinate with external vendors when needed.
• Document the assignment, return, and condition of laptops, keeping detailed records for asset tracking.
• Install and maintain antivirus software, encryption, and other security measures on all laptops.
• Participate in the regular updates and maintenance of antivirus software and patches.
• Work under the guidance of senior team members to gain a strong understanding of system administration.
• Participate in training sessions, workshops, and certifications to enhance IT skills.

About Tarento

Tarento is a Nordic-Indian company and support our global clients from our offices in Stockholm, Sweden; Helsinki, Finland; Bergen, Norway and Bangalore, India. We take pride in combining the incredible dynamism and technology skills of India with the established order and efficiency of the Nordic countries.

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